Frequently Asked Questions

💡 General Questions

What is a drawing glove?
A drawing glove is a specially designed accessory worn on your hand to enhance the digital drawing experience. It minimizes friction between your hand and the tablet surface, helping to prevent smudges and improve stroke precision.

How does it work?
By covering your pinky and ring fingers, the glove allows your hand to glide smoothly across the screen, reducing friction and accidental touch interference. Whether you’re an illustrator, designer, or student, Arts Glove helps you draw more comfortably and accurately.

Is the glove compatible with all tablets?
Yes, Arts Glove is compatible with all major digital tablets, including Wacom, Huion, XP-Pen, and iPads with stylus support.

Can I use the glove on both hands?
Absolutely. Arts Glove is reversible and can be worn on either hand. It’s designed for versatility and comfort for both right- and left-handed artists.

What sizes are available?
Arts Glove comes in Small, Medium, and Large sizes. Left- and right-hand options are available to suit all artists.

🧤 Product & Care

What is the glove made of?
Our gloves are crafted from 78% recycled polyester and 22% Lycra, offering breathability, stretch, and a lightweight fit ideal for long sessions.

Will the glove affect my drawing accuracy?
No. In fact, it improves accuracy by reducing drag and palm detection errors, providing a smoother, uninterrupted drawing experience.

Can I use the glove for other tasks?
Yes. While optimized for digital drawing and writing, it’s also useful for touchscreen navigation, photo editing, and even light gaming.

Do I need a glove if my tablet has palm rejection?
Even with palm rejection, a glove enhances comfort and control by reducing resistance and friction between your hand and the screen.

How should I care for the glove?

• Cold hand wash or gentle machine wash with mild detergent

• Do not bleach, soak, iron, or tumble dry

• Avoid contact with rough surfaces, harsh chemicals, and store dry

• Separate lights and darks when washing

📦 Orders & Shipping

How will I know if my order is received?
You’ll receive an order confirmation email once your order is placed. This confirms receipt—not yet acceptance—of your order.

Can I change or cancel my order?
Yes, you may request changes or cancellation within 24 hours of placing your order. If the order has already been processed, changes may not be possible.

What shipping options are available?
We offer:

• Standard Shipping (up to 14 business days)

• Expedited Shipping (around 7 business days)

• Overnight Shipping (1 business day)
  Shipping costs are calculated at checkout based on weight and destination.

Where do you ship to?
Currently, we ship within Melbourne, Australia. For international shipping inquiries, please contact us to discuss available options.

What if my order is delayed or lost?
If your order is late or missing, please reach out and we’ll work with the carrier to locate your package and provide updates.

🔁 Returns & Refunds

What is your return policy?
We accept returns within 7 days of delivery for unused and unopened items. To request a return, please contact our support team with your order number.

How long does it take to receive a refund?
Refunds are processed within 14 days after receiving the returned product and will be issued to your original payment method. Shipping fees are non-refundable.

What if I receive a damaged or incorrect item?
If your order is damaged or incorrect, please reach out within 7 days with your order number, a description, and photos. We’ll arrange a replacement or refund as needed.

Who is responsible for shipping damage or loss?
Once your order has been handed to the carrier, responsibility for loss or damage during transit passes to the customer.